The WhatsApp Widget adds a button to your site that lets users contact you quickly and easily via WhatsApp right from the product page. When the user clicks, the link of the product they selected and, if available, its size information are automatically added to the WhatsApp message. Customers relay questions instantly and start the ordering process with ease, while you respond to more customers in less time.
Why it matters
Small hesitations during shopping delay or block sales. A user who can't get a quick answer about a product, size, or shipping often abandons the cart. WhatsApp is the most widely used communication channel in Turkey; bringing it onto the product page builds a bridge that resolves hesitation instantly.
How it works
When a visitor clicks the WhatsApp button on the product page, the plugin automatically adds the selected product's link and any size/variant information to a ready-made message. The user reaches you directly via WhatsApp, and your representative instantly sees which product and options are being discussed, speeding up the process.
Key features
- One-tap WhatsApp contact from the product page
- Automatic insertion of the product link into the message
- Automatic sharing of size/variant information
- Higher customer representative efficiency
- Faster ordering process
- Single-line script compatible with all platforms
Impact on conversion
Instant communication removes hesitations before purchase and turns undecided visitors into customers. Auto-adding product information to the message shortens the process for both user and representative, raising order-closing rates. Brands using CollectAction see an average +18% conversion uplift.
Why CollectAction?
CollectAction is the growth platform trusted by 100+ active brands. You manage the WhatsApp Widget alongside cart-recovery automations, an AI chatbot, WhatsApp conversion tools, and 100+ widgets from one panel. Setup requires no code, and Turkish-language technical support is by your side.
Frequently Asked Questions
Is product information added to the message automatically?
Yes. When the user clicks the button, the product link and any size/variant information are automatically added to a ready-made WhatsApp message.
Can I place the button on the pages I want?
Yes. You can show the WhatsApp button on the pages you choose, primarily product pages.
Can I use more than one representative number?
Configuration is handled with the CollectAction team; you can set the number that messages are routed to according to your needs.
Does it hurt the user experience?
No. The button is lightweight and mobile-friendly; the user moves to WhatsApp in one tap without interrupting the shopping experience.
Does it work on mobile?
Yes. The WhatsApp Widget works seamlessly on mobile and desktop; on mobile it opens the WhatsApp app directly.
How long does setup take?
After the single-line script is added, configuration is handled by the CollectAction team and the module typically goes live within 1 day.
Get started now
Start reaching your customers instantly from the product page today. Install with a single-line script in 1 day, and request a 15-minute demo to see the WhatsApp Widget live.