The shopping process can be challenging, especially for customers who are undecided while choosing a product. The Shop with a Friend module makes this process more social and enjoyable, easing users' decision-making. Your customers invite their friends, chat about products in real time, and make faster purchase decisions together.
Why it matters
People often make important purchase decisions by consulting those close to them. Bringing this trust into online shopping reduces the hesitation of undecided visitors and lowers the cart abandonment rate. At the same time, when your existing customer invites a friend, you reach new potential customers at zero cost.
How it works
While shopping, a user invites a friend via an invite button through email, WhatsApp, or social media. When the invited friend joins your site, they meet in the same chat module, share the products they like, and exchange views instantly. This entire experience runs through CollectAction's single-line script.
Key features
- Invite button: Invite friends via email, WhatsApp, or social media.
- Real-time chat: Invited friends meet in the same chat module and talk instantly.
- Product sharing: Products they like are easily shared through the chat.
- Support for undecided customers: Decisions are made faster with friends' opinions.
- New customer acquisition: Invited friends turn into potential new customers.
- Social interaction: Shopping becomes a fun experience shared with friends.
Contribution to conversion
Users who get their friends' approval overcome their hesitation and buy faster. Social interaction keeps visitors on your site longer and gets them interested in more products. The invite mechanism, meanwhile, brings in organic new visitors, growing both your conversion and your customer base.
Why CollectAction?
CollectAction is a growth platform trusted by 100+ active brands, delivering an average +18% increase in conversion. The Shop with a Friend module is managed in the same panel as the AI chatbot, WhatsApp conversion tools, cart recovery automations, and 100+ widgets. It is compatible with Ticimax, IdeaSoft, ikas, T-Soft, Shopify, WooCommerce, and custom software, and offers Turkish-language technical support.
Frequently Asked Questions
How are friends invited?
Users can invite friends via the invite button through email, WhatsApp, or social media platforms.
Does the invited friend need to be a member?
The invited friend joins your site via the shared link and meets in the same chat module; the experience is smooth and frictionless.
Does the chat work in real time?
Yes. The user and the invited friend exchange views about products in real time through the same chat.
Does this module bring in new customers?
Yes. Existing customers bring in new potential customers by inviting friends, increasing your brand's visibility.
How long does setup take?
Once the single-line script is added, the module goes live within one day; no coding is required.
Launch social shopping
Add the Shop with a Friend module to your site in 1 day, turn undecided customers into sales, and gain new customers. No coding required. Contact us now for a 15-minute free demo.