The Real-Time In-Store Review System is an innovative plugin that lets your customers share their shopping experiences in real time. Opened via a unique QR code presented to the customer after checkout, the system integrates authentic and verified customer feedback into your website. This way, you offer fresh, genuine experiences to potential buyers and build trust.
Why it matters
A large share of shopping decisions is influenced by other customers' experiences. Fresh, sincere reviews from people who actually made a purchase increase trust in products and positively influence buying decisions. Continuously updated user content also contributes to your search engine rankings.
How it works
After completing checkout, the customer accesses the review system by scanning a unique QR code provided to them. On a user-friendly interface, they quickly rate the product, write a short review and, if they wish, add a photo of the product or experience. Approved reviews are published instantly on the relevant product pages. Setup is done with CollectAction's single-line script.
Key features
- Easy access via a post-purchase QR code
- Product rating, short review and photo upload
- Instant publication of approved reviews on product pages
- Review permission only for customers who actually purchased
- Automatic content filtering and human moderation
- Continuously updated, SEO-contributing fresh content
Impact on conversion and SEO
Verified customer reviews create strong social proof on product pages and increase conversion by reducing hesitation. Continuously added original content positively affects search engine rankings and strengthens organic traffic. CollectAction brands see an average +18% lift in conversion.
Why CollectAction?
CollectAction is a growth platform trusted by 100+ active brands. It is compatible with Ticimax, IdeaSoft, ikas, T-Soft, Shopify, WooCommerce and custom software via a single line of script. Alongside the review system, WhatsApp conversion tools, an AI chatbot, cart-recovery automations and 100+ widgets are managed from one panel. Turkish technical support is with you at every step.
Frequently Asked Questions
Can anyone leave a review?
No. The system only allows reviews from customers who actually made a purchase, which increases the reliability of the reviews.
How is inappropriate content prevented?
Inappropriate content is prevented through automatic content filtering and human moderators; only approved reviews are published.
Can customers add photos?
Yes. In addition to a product rating and short review, customers can also add a photo of the product or their experience.
When do reviews become visible?
Approved reviews are displayed instantly on the relevant product pages.
How is the QR code provided?
A unique QR code is presented to the customer after checkout; the customer accesses the review system by scanning this code.
Get started now
Bring real customer experiences to your product pages and build trust. Set it up in one day with a single line of script and explore the system in a 15-minute demo. Meet the CollectAction team.